Meet the Staff: Shayna Mastin

Shayna Mastin, used car manager at Holler Hyundai, is
motivated by her three little redheads at home and by helping people succeed at
work.

Shayna has always lived in Central Florida, where she now
lives with her husband, two pets, and three redhead daughters. Her pets are a
Boston Terrier Lexi, who has her own Instagram page, and a gray cat Munchie,
who took seven years to warm up to the family but now welcomes them home every day.

Fifteen years ago, Shayna started her automotive career as a
service cashier at Holler Honda. She has worked in many positions, including
finance assistant, finance representative, service advisor, sales
representative, and now used car sales manager at Holler Hyundai.

“I always joke that all I have to do is change oil,” she
said, since that is one of few jobs she has not done at a dealership.

Based on her experience, the advice Shayna would give to
anyone looking to start an automotive career is to learn as many departments as
possible and to start somewhere.

“If you dream of being a sales manager, and only a service
advisor position is open, take it,” she said.

While working as a sales manager keeps Shayna busy, when she
does find time, she enjoys doing anything involving arts and crafts. Whenever
there is a big sale going on, Shayna writes the special on a chalkboard in the
showroom and adds a related drawing. This is one way she incorporates her
creativity into her numbers-based job.

The best part of being a sales manager for Shayna is helping
people buy a car when they don’t think they can. When a customer has faced
adversity that makes buying a vehicle difficult, Shayna is driven to make sure
they can get on the road in a safe, reliable vehicle.

“When we all have to put our heads together to make it
happen, that’s the best part,” she says.

 

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